Sunday, July 20, 2014

Singapore Airlines slammed for 'heartless' tweet

EDGAR SU/REUTERS


Singapore Airlines have been forced to apologize for insensitive Twitter posts following the crash of the MH17 jet.


The airline tweeted that 'Customers may wish to note that Singapore Airlines flights are not using Ukraine airspace' in the immediate aftermath of Thursday's tragedy which claimed 298 lives.


There has been some criticism of Malaysia Airlines for the plane flying over the war zone in eastern Ukraine.


The post, which also appeared on Facebook, was criticized by hundreds of users on social media.


Customers may wish to note that Singapore Airlines flights are not using Ukraine airspace.


- Singapore Airlines (@SingaporeAir) July 17, 2014

People accused Singapore Airlines of a lack of 'ethics' and being 'heartless'.


Following the criticism, Singapore offered its apologies.


'We are aware that our Facebook and Twitter update on Friday morning may have come across as insensitive to some. The post was in response to many requests from our customers who had asked for information about our flight routes for their upcoming flights with us,' the airline said, according to Reuters.


No comments:

Post a Comment